Q1: Are you a manufacturer?
A:Yes, we do have our own production lines and R&D department.
Q2: Do you offer OEM/ODM services?
A:Yes, OEM/ODM are always welcome.
Q3: What is your MOQ on OEM/ODM?
A:Normally a full load of 40HQ or 20GP is required, depends on the product dimension.
Q4: What are your payment terms?
A:T/T;
Q5: What is your after-sales service policy?
A: Generally we provide a one-year warranty, covering parts that fail due to manufacturing defects or quality issues; (the specific warranty duration may vary by product). For details, please consult the sales team.
Q6: Which compliance certifications (e.g., CE, FCC, RoHS) do your products have?
A: CE, RoHs, FCC, UL, KC, ETL, ISO9001, and MSDS for battery shipping;
Q7: What is the typical lead time for orders?
A: Usually 3-4 weeks after PO is placed, depends on the product;